Gambling Help Online complies with Australian Privacy
legislation and standards safe-guarding your information.
All Australian health services are required to comply with
legislation and regulations which protect the use and disclosure of
personal information. Gambling Help Online is committed to
maintaining the highest standards in protecting the privacy of our
service users.
Download privacy documents
Access to and
protection of your rights ( pdf, 65kb)
Your
information and your rights ( pdf, 65kb)
Enquiries about the regulations and how Gambling Help Online
protects your information can be obtained from the Privacy officer
at Gambling Help Online on: 9418 1011.
Collection of information and privacy
protection
Gambling Help Online makes every effort to adhere to the
Guidelines for Federal and ACT Government World Wide Websites
developed by the Australian Privacy Commissioner. More information
Information provided through the Gambling Help Online website
will comply with Information Privacy Principles, and particularly
principles 1 to 3, 10 and 11.
Stated simply these principles are:
- Principle 1: Collection of information must be lawful and
fair
- Principle 2: Informing people why information is collected
- Principle 3: Ensuring personal information collected is of good
quality and not too intrusive
- Principle 10: Limiting the use of personal information to the
purpose for which it was obtained
- Principle 11: Preventing the disclosure of personal information
outside the agency
Your email address
Gambling Help Online will only record your email address in the
event that you send us a message by email or if you register for
regular assistance. Your email address will only be used for the
purpose for which you have provided it. Your email address will not
be added to any mailing lists without your prior consent by way of
a specific request in writing. We will not use or disclose your
email address for any other purpose, without your prior written
consent.
Queries, concerns and further information
If you have any queries, concerns or require further information
relating to privacy and Gambling Help Online, you are invited to email the Gambling Help Online Program Manager
or submit feedback
online.