
Gambling Help is a free, confidential service that assists
problem gamblers and their families in NSW. It includes a range of
counselling and self-help options that can be accessed by phone,
online and face-to-face.
All Gambling Help services have a common goal: to provide
support, advice and encouragement to help people understand and
overcome problem gambling.
Gambling Help runs a phone service that is available 24
hours a day, seven days a week. It is staffed by people
who understand how difficult it can be to try to get gambling under
control. They're not there to judge or tell you that what you're
doing is wrong. They're there to listen and, when you're ready,
they're there to provide helpful, practical tips and
information.
Gambling Help is:
- Completely confidential. You won't have to
give your name if you don't want to and the call won't show up on
your landline bill (though it will appear on mobile phone
accounts).
- Free of charge for landlines and available as
many times as you want to use it.
- A source of useful free print information, such as a practical
workbook.
- A service that can advise you about the process of excluding
yourself from your usual gambling venues.
- A service that can refer you to face to face support services
near you, and tell you what to expect if you decide to try them
out.
There are face to face Gambling Help services available from
over 200 locations throughout NSW.
Gambling Help services are funded by the Responsible Gambling
Fund on behalf of the NSW Government.


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24/7 Support
Support, information and counselling services are available 24
hours every day. To speak to a professional immediately, you
can choose from the following:
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Gambling Services in NSW
Gambling Help services operate from over 200 locations across
NSW. Find out where your closest service is
located. You can contact a Gambling Help service
to make an appointment with a problem gambling counsellor or
financial counsellor.
Find Help near
you.
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Self-exclusion
Self-exclusion is a gambling industry based program that allows
individuals who have a gambling problem to ban themselves from the
gaming areas of nominated hotels, clubs and the casino. In NSW, it
is a requirement that all venue operators have a self-exclusion
program.
To find out more about self-exclusion and recent changes to
program arrangements in NSW, review the NSW Gaming
Self-Exclusion Scheme.