Self-Exclusion

Self-Exclusion

Self-exclusion (or self-banning) is a voluntary process whereby a person with a gambling concern can have themselves excluded from specific gambling venues, or from accessing gambling products provided by particular providers.

Self-exclusion

Some people find self-exclusion works better with counselling. Talking over the issues with an online counsellor could really help.

When a person is barred from a venue they are not allowed to enter or remain on the licensed premise or the gaming area they have nominated. 

The venue/s or gambling providers are expected to take all reasonable steps to prevent a person from entering the venue or accessing the product. They have the right to remove the person from a gambling area if they are found to be in breach of the self-exclusion agreement. 

Self-exclusion process

For venue self-exclusion, the program participant is guided through the process of signing a deed of self-exclusion, nominating the venue/s or areas of a venue they will be excluded from and, agreeing that they will not enter the restricted gaming area. 

Photographs of the participant are then taken and displayed to appropriate staff members of the nominated gaming venue/s. Client details are treated with discretion at all times.

There is no charge for voluntary self-exclusion for gaming venues. 

Who do I contact?

To find out more about self-exclusion in your area visit your state or territory page.

Different areas have different regulations, time frames and methods of participation. 

For information and procedures on how to exclude yourself from the different providers in your area, visit your state or territory page in this site.  

You can also find out more by phoning 1800 858 858

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