Self-exclusion is a program that enables a person to ban themselves from gaming venues and/or internet gambling. For anyone feeling that their gambling is becoming a problem it can provide a concrete tool to help keep safe.
All Australian gambling providers are required to provide customers with the option to self-exclude from their venue or products. So whether someone wants to ban themselves from going to venues such as clubs, pubs or TABs or from placing a bet on gambling websites such as SportsBet, TattsBet or Tattersall's, self-exclusion is available.
There are no costs involved in the process and the individual chooses which venues, casinos or websites to be excluded from. There is a minimum period agreed upon and once this time expires the person applies to have their gambling account re-opened or to be able to enter the gaming area of a venue.
BetCare is one example of a self-exclusion program that provides members with the ability to self-exclude from a number of TABs and clubs/hotels in Victoria or NSW, as well as suspending their TAB betting (telephone or internet) account. There are similar programs across all states/territories in Australia, with each having their own specific procedures.
Further information about how to arrange self-exclusion is available at venues and Australian gambling websites and in many instances you can download and complete a self-exclusion application form from these sites. If you are interested in having a look some examples with links are provided below:
- Crown Casino Responsible Gaming Support Centre