Article support and counselling 3
Series: Support and counselling options

How gambling email support can help

2 min read

This article is being personalised for someone supporting someone else with a lived experience of gambling. If that is not you, can always change the audience type below:

I am here because:
Of my own gambling I am supporting others I am a professional

Do you have a question that’s less urgent?

Email support can be really helpful if you have questions but don’t need an immediate answer. You may prefer this type of support if you’re trying to tackle your issues yourself but would like to check in with someone.

Gambling Help Online offers a free and confidential email support program to help people assess their situation and suggest options for change and support. This service Helpline is available to support anyone affected by their own or someone else’s gambling.

Does your family member or friend have a question that’s less urgent?

Email support can be really helpful for people who have questions but don't need an immediate answer. Your family member or friend may prefer this type of support if they're trying to tackle their issues alone, but would like to check in with someone.

Gambling Help Online offers a free and confidential email support program to help people assess their situation and suggest options for change and support. This service is available to support anyone affected by their own or someone else’s gambling, including family members or friends like you. It can help you to support someone with their gambling recovery, but it can also provide you with self-care support during this challenging time.

Does someone have a question that’s less urgent?

Email support can be really helpful for people who have questions but don't need an immediate answer. The person you’re working with may prefer this type of support if they're trying to tackle their issues alone, but would like to check in with someone.

Gambling Help Online offers a free and confidential email support program to help people assess their situation and suggest options for change and support. This service is available to support anyone affected by their own or someone else’s gambling, including professionals like you. It’s also available for family members and friends who have been affected by someone else’s gambling. It can help family members or friends to support someone with their gambling recovery, but it can also provide them with self-care support during this challenging time.

Trained gambling counsellors monitor these emails from 9 am to 5 pm Monday to Friday and will usually reply within 1 business day.

Send us an email

Not sure this is the right type of support?

There are many ways to get help. Everyone’s different, so it’s really important for each person to find the right support for them. Different approaches may work better for different people. We’re here to help people choose the type of support that suits them best.

Take a look at the other types of support and counselling that are available:

To learn more about how support and counselling can help people who are struggling with their gambling, see our information on Seeking Support.

Do you want more help?

To learn more about how support or counselling can help, you can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week. These services are available to support anyone affected by gambling harm, including family members or friends.

Do you want more help?

To learn more about how support or counselling can help, you or your family member or friend can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week.

These services are available to support anyone affected by gambling harm, including family members or friends like you. It’s not only the person who gambles that can be affected, but the people close to them too. It’s important to take care of yourself when you’re supporting someone else. Check out the family and friends section in our peer support community to connect with people who understand.

Do you want more help?

To learn more about gambling, you or the person you’re working with can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week.

These services are available to support anyone affected by gambling harm, including family members, friends, and professionals like you. It can be hard for professionals to support people with gambling issues. To learn more about how you can help, go to our section on How Professionals Can Help.

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