Counselling is one of the many options for people looking to find support and help for problems caused by gambling. Face-to-face counselling means you physically go to a counsellor's office to engage in a counselling session.

There are free, face-to-face services available for anyone with a gambling concern throughout Australia. All of these services are with a gambling counsellor, who is qualified and experienced in talking through gambling concerns.

Counselling provides a supportive environment in which to discuss issues or concerns with a professional. The counsellors can offer support and strategies to make changes to take back control.

It allows you to talk about the impact gambling has had on your life in a safe, confidential, non-threatening environment.

A counsellor is someone who is non-judgmental, listens and cares and will do their best to provide support, information and strategies for change.

Our online counsellors can refer you to a local service. Why not chat to one of them and get started today.

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Why would I want to speak to a counsellor, can’t I do it by myself?

Face-to-face Counselling Offers:

  • Professional, confidential and free counselling
  • Gambling, relationship, financial and group counselling
  • Support for individuals, couples, families and groups
  • Counselling for both the gambler and/or their partner/families
  • A non-judgemental and safe environment
  • Referral to other agencies where appropriate
  • Culturally appropriate assistance
  • Support for the client as they move through their process of change.
How to get the most out of counselling

To get the most out of counselling, it is important to feel comfortable with the counsellor and the style of counselling.

It helps if you are open and honest, so that an environment of trust and mutual respect can develop between you and your counsellor. 

This type of partnership can allow you to voice your thoughts and feelings.  If you find this is not the case, it's a good idea to discuss this issue with your counsellor. If you feel uncomfortable with your counsellor don’t stop going, find out if you can see someone else within the service.

Financial support

If you, or someone you know, is experiencing financial hardship because of gambling, why not read about Money Management. We explain some of the steps you can take to manage your money as well as services available to help you with your finances.

Next Steps

To find a gambling counsellor in your area you can: