We understand that many people in our community are feeling anxious about the spread of COVID-19, it's economic and social impacts. We’ve compiled some resources to help you with any problems or concerns you may be experiencing.

Remember if you need support our counsellors are available on webchat 24/7, or you can call the Gambling Helpline on 1800 858 858 to speak to someone in your state.

Last Updated 20 May

COVID-19

There is a lot of information about this virus and it is difficult to work out what is real and what is not. We suggest you minimise the sources of information to help you keep a clear view of the situation, the Commonwealth and State Government websites are solid places to start.

Australian Government: COVID-19 health alert

Self-isolation, quarantine or staying at home

Restrictions are relaxing, but many people are still strictly self-isolating. Preparing for the possibility of relaxing of restrictions can also bring its own anxieties.

You can find more up-to-date information on your state’s current lockdown status here:

Gambling Help services

Throughout this period, many Gambling Help and other social and community services are changing the way they operate. Many services are no longer offering face-to-face appointments, but are available for counselling and other services by phone.

Give us a call on 1800 858 858 or chat to us online if you’d like to get in touch with a Gambling Help counsellor.

Financial assistance

If you are struggling financially, you may be tempted to turn to gambling to recover. Please investigate the assistance that is available for you instead. The government has introduced measures to assist individuals, families or businesses affected by the Coronavirus. These measures are evolving rapidly and are available to many people and businesses who would not have qualified for financial assistance in the past. Learn more at Centrelink.

Money and debt management

This can be a good time to take stock of how you spend money and learn more about financial management. Here are some resources to help you get started:

You can also reach out to a Gambling Help service to speak to a financial counsellor. Many services are now offering financial counselling by phone or video chat. Call 1800 858 858 or talk to a counsellor online.

Venue closures and potential reopening

For many, going to the local venue, casino or TAB is an essential part of their social life and the closure of that community space may be distressing. For others however, the closure of the venues has been a welcome respite and many people report that they are reassessing their need to gamble on poker machines or in casinos.

There are many alternate sources of community and social engagement at this time and more will open and we recommend finding fun and engaging alternate activities before returning to old activities or turning to unknown online gambling options, which may have hidden dangers.

Read more on how to avoid the hidden dangers of online gambling

If you’re bored or lonely, the Gambling Help Online Facebook account is sharing many fun, therapeutic or social activities you can do at home.

You might be looking forward to getting back to your local venue when they reopen, but this is a good opportunity to put some strategies in place so your money is protected when you return. Check out the financial management strategies above.

Alcohol and Other Drugs

Some people may find that they increase their consumption of alcohol and other drugs while in quarantine or self-isolating. Please visit Counselling Online to learn more about alcohol and other drugs in the time of COVID-19:

Counselling Online COVID-19 Support Information

Helplines

  • National Coronavirus Helpline offers information on coronavirus 24/7 at 1800 020 080.
  • 1800Respect offers support related to sexual assault, family or intimate partner violence.
  • SANE Australia offers counselling and support for people experiencing or caring for mental illness.
  • Suicide Callback Service also offers 24-hour telephone and online counselling for people concerned about suicide.
  • Lifeline 13 11 14 offers 24-hour crisis support and suicide prevention counselling.
  • Counselling Online offers 24-hour telephone and online counselling for people who are affected by alcohol and other drugs.
  • National Debt Helpline is a telephone line available Monday to Friday, 9:30 am to 4:30 pm to discuss any problems related to debt.
  • Headspace offer an online and telephone counselling service for young people 12–25 who are concerned about mental health issues.
  • Kids Helpline is a free helpline for young people 5–25 to confidentially discuss any problem.
  • QLife offers a free counselling and referral service for LGBTQIA+ people experiencing any issue that may affect their health and wellbeing. Available 3:00 pm to 12:00 am.