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NT – Amity Community Services Inc

Amity provides free, confidential counselling, support and information to people affected by gambling. Services are free and confidential.

Amity

Help in languages other than English

If English is not your first language, support is available for culturally and linguistically diverse communities. 

OTHER LANGUAGES

Translation and Interpreting Service (TIS)

If you want the free, confidential advice and support provided by SERVICE but want talk to someone in your first language, you can still get the help you need:

  • Call Translation and Interpreting Service (TIS) on 131 450.
  • Ask to talk to Amity Community Services on 1800 858 858 in your language.
  • TIS will call Amity for you.

Calls to TIS cost the same as local calls from landlines. Additional charges apply for mobiles.

Translation and Interpreting Service (TIS)

What kind of support are you looking for?

Amity provides free, confidential counselling, support and information to people affected by gambling. Services include:

  • professional support for individuals who experience problems with their gambling
  • professional support for friends and family of individuals who experience problems with gambling

Amity can assist you to:

  • understand your motivations to gamble
  • apply strategies for coping with the urge to gamble
  • assist you through the process of behaviour change

We offer face-to-face, email and phone counselling and information services. 

Amity is located at 155 Stuart Highway, Parap in Darwin. The phone number is (08) 8944 6565.

The Gambling Harm Minimisation and Education Program is funded by the NT Government through the Community Benefit Fund Program.

1800 858 858

Amity Community Services

Confidential and free face-to-face and telehealth counselling sessions available. 
Free call: 1800 684 372 
Phone: (08) 8944 6565

Email: [email protected] 

Website: www.amity.org.au

Holyoake – Alice Springs
Gambling counselling
Phone: (08) 8952 5899

Self-Exclusion

Multi-venue self-exclusion is available throughout the Territory to assist with managing your gambling in physical venues. If you would like to self-exclude from one or many venues this can be done in a venue or through a registered counselling service.

Self-Exclusion options also exist for excluding yourself from online sports bookmakers or betting exchange operators.

Further information on Self-Exclusion can be found at:

Financial Counselling

Delivery locations include Kogarah, Sutherland, Bondi Junction, Darlinghurst
Email: [email protected]

02 8382 9601

GambleAware Northern Sydney & Central Coast

Delivery locations include Manly Vale, Narrabeen, Ryde, Tuggerah, West Gosford, Wyong, Toukley, San Remo
Email: [email protected]

1300 827 638

GambleAware Murrumbidgee

Delivery locations include Albury, Wagga Wagga, Corowa, Finley, Deniliquin, Holbrook, Glenroy
Email: [email protected]

02 6021 7099

GambleAware Mid & Northern NSW

Delivery locations include Coffs Harbour, Grafton, Lismore, Port Macquarie and Tweed Heads
Email: [email protected]

02 6651 4093

GambleAware Illawarra & Southern NSW

Delivery locations include Wollongong, Shellharbour, Nowra, Ulladulla, Batemans Bay, Bega, Goulburn, Queanbeyan, Cooma, Harden
Email: [email protected]

02 4267 6600

GambleAware Hunter & New England

Delivery locations include Cardiff, Forster, Gloucester, Maitland, Mayfield, Muswellbrook, Singleton, Taree, Armidale, Glen Innes, Gunnedah, Inverell, Moree, Narrabri, Tamworth
Email: [email protected]

1800 497 065

GambleAware Far & Western NSW

Delivery locations include Bathurst, Bourke, Broken Hill, Cobar, Coonamble, Dubbo, Orange
Email: [email protected]

1300 798 258

GambleAware Blue Mountains & Western Sydney

Delivery locations include Parramatta, Penrith, Lidcombe, Blacktown, Katoomba, Lithgow, Springwood, Emerton, Richmond
Email: [email protected]

1800 482 482

A good way to take control is deciding to block, ban or bar yourself (also called self-exclusion) from places you know gambling is an issue for you.

Self-exclusion can help if you want to cut down, have a break or quit for good. You choose where you don’t want to be. Anyone can do it, and it’s free.

Casinos, clubs, pubs and the TAB

You sign an agreement that sets out your obligations, including that you won’t be allowed to go into places you’ve specified. If you do go in, staff have permission to remove you.

In NSW, the minimum time you can self-exclude from casinos, clubs and pubs is 6 months. The minimum time you can self-exclude from TAB Agencies and their participating licensed venues is 12 months.

When you fill out the self-exclusion agreement you’ll need to provide:

  • copy of photo ID (driver licence or passport)
  • passport-size photo
  • list of the venues, parts of venues and TAB Agencies you want to be barred from.

This information is confidential. Your name and photo will be added to the venue’s register, but only the staff who need to identify you will have access.

Casinos, clubs and pubs: how to ban yourself
  • In person
    Contact the venue directly and let them know you want to self-exclude. They’ll explain what you have to do, and you’ll sign an agreement identifying the venue, or the part of the venue, you want to be blocked from.
  • Through a gambling counsellor
    A GambleAware counsellor can help you self-exclude from any pub, club, TAB Agency or casino in NSW, so you don’t have to go to the venue at all. You can ban yourself from up to 35 venues in one go. Get in touch with a gambling counsellor or call GambleAware on 1800 858 858 24/7.

    1800 858 858

TAB: how to ban yourself

TAB’s BetCare Program lets you fill out a form to nominate up to 15 TAB Agencies and participating hotels and clubs in NSW – plus your online account. To find out more, call 1800 882 876 or check out the BetCare brochure.

Online betting services
  • When you ban yourself from an online betting service, including TAB, your account will be deactivated. You won’t be able to use it for betting.
  • The ban can be permanent, or you can take a break for days, weeks or months.
  • While you’re blocked you can withdraw any remaining balance, but you can’t reopen the account.

Every legal online betting service has tools to help you keep your spending in check. You can set deposit and transaction limits with them, and even put a self-exclusion in place.

Here are some links to help you check out your betting service’s commitment to you:

Blocking software

Specialist blocking software can prevent access to all online gambling sites, servers and apps in one go. It’s a great way to help stop kids and young people experimenting with gambling online.

There are 2 types of blocking software. Take a look at user reviews and ratings to decide what’s right for you.

General blocking software

Lets you set authorisations or parental controls to prevent or monitor access to a range of websites or apps.

For example, Net Nanny filters different categories of online content in addition to gambling. It can track searches, enforce safe search, and set alerts for flagged words like “poker” or “casino”. It can also place daily time limits on device use.

Gambling-specific blocking software

Lets you block gambling advertising and access to gambling websites:

Financial counselling is a great way to help you regain control.

Financial counsellors are trained professionals who can help you work your way out of money difficulties as a result of gambling. They’re located all over NSW, and their services are free and confidential.

Your local GambleAware provider offers free financial counselling. Find the locations and contact details here or by calling GambleAware on 1800 858 858.

There are many free counselling services all over NSW. Find one near you on the Financial Counsellors’ Association of NSW website.

1800 858 858

When you call GambleAware, they will arrange for you to speak to a professional GambleAware counsellor who either speaks your language or knows your culture. They may use an interpreter to help connect you to the right counsellor.

1800 858 858

GambleAware and the Translation and Interpreting Service (TIS)

If you want the free, confidential advice and support provided by GambleAware but want talk to someone in your first language, you can still get the help you need:

  • Call Translation and Interpreting Service (TIS) on 131 450.
  • Ask to talk to GambleAware on 1800 858 858 in your language.
  • TIS will call GambleAware for you.

Calls to TIS cost the same as local calls from landlines. Additional charges apply for mobiles.

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