Increased demand for services

Due to the recent airing of the Addicted Australia documentary on SBS we may be experiencing an increased demand for our services, this could mean it takes a little longer than usual to connect to an online counselling session.

If you want to speak to someone now you are likely to have a shorter wait using the national AOD helpline where you can also find the support you are seeking, we recommend you call 1800 250 015.

Last updated: 10 November 2020

Other support options

There are lots of other support options available to you while you wait, here are a few things you may like to try.

Peer support forums

Connect with peers on our forum. It is a safe and confidential space to connect with other people making changes to their gambling, or other friends and family members of people being affected by gambling.

Introduce yourself here Episode 1 thread

Email support

If you have questions and you are happy to wait a little longer for a response you may prefer to send an email.

Get started More about email support


Concerned about your gambling? Our quick and easy online assessment helps you see where you're at and what you can do next.

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Information about gambling and addiction

Do you want to learn more about gambling and addiction? Understanding a bit more about how it works and why it can be addictive may help you when making a change.

Learn more