Our counsellors are available by email to assess your situation and suggest options.
It can be beneficial if you don’t feel ready to start a live chat session or if the matter is not urgent but you would like to get some assistance.
We monitor these emails Monday to Friday and in most cases, we expect to respond to you within one business day.
In a crisis, we recommend seeking other forms of support – visit Immediate Help for a list of counselling and emergency contacts.
