Gambling Help Online (GHO) strives to provide users with a secure and safe online experience and takes all necessary precautions to ensure the security of this site:


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GHO Community Portal

The GHO Community Portal has been built on the Salesforce Communities platform to deliver a safe and secure online experience for community members:

  • Salesforce has documentation around privacy information which can be found here:, Salesforce Full Privacy Policy Statement -
  • In relation to user data that is being collected in the GHO community portal: the confidentiality of Customer Data is of paramount concern to Salesforce and Eastern Health. Salesforce provides contractual assurance to its customers that the Customer Data hosted in the Salesforce Services will be kept confidential and not accessed by third parties except under narrow circumstances (such as a customer support issue or as required by law). In the case of customer support, the company's personnel will access a customer's data only with prior approval and subject to confidentiality obligations. Salesforce claims no ownership rights to Customer Data and Customer Data is processed by the company only as the relevant customer instructs or to fulfil contractual or legal obligations. Please refer to the Salesforce Data Processing Addendum for additional information. 

Keeping your browsing private

To remove information about internet sites you have visited, you may want to use the information provided in the links below to ensure your privacy is kept. Different browsers use different ways to remove cookies and history.

Microsoft Edge
Mozilla Firefox
Google Chrome

Other security tips

  • Create secure and sensible passwords if you choose to register on this site.
  • Keep your password safe.
  • Ensure you log out correctly when you complete your counselling session.
  • Always close your browser window when you have completed your session.
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