Do you have a question that’s less urgent?
If you have a question but don’t need an immediate response, email support can be a really helpful option. It’s a good fit if you’re trying to manage things on your own but would still like to check in with someone who understands what you’re going through.
Gambling Help Online offers a free and confidential email support program for anyone affected by gambling harm, including partners, family members and friends.
Email support can help you understand what’s going on, discover ways to look after your own wellbeing, and learn about options for supporting someone in their gambling recovery.
Does your family member or friend have a question that’s less urgent?
Email support can be really helpful for people who have questions but don't need an immediate answer. Your family member or friend may prefer this type of support if they're trying to tackle their issues alone, but would like to check in with someone.
Gambling Help Online offers a free and confidential email support program to help people assess their situation and suggest options for change and support. This service is available to support anyone affected by their own or someone else’s gambling, including family members or friends like you. It can help you to support someone with their gambling recovery, but it can also provide you with self-care support during this challenging time.
Does someone have a question that’s less urgent?
Email support can be really helpful for people who have questions but don't need an immediate answer. The person you’re working with may prefer this type of support if they're trying to tackle their issues alone, but would like to check in with someone.
Gambling Help Online offers a free and confidential email support program to help people assess their situation and suggest options for change and support. This service is available to support anyone affected by their own or someone else’s gambling, including professionals like you. It’s also available for family members and friends who have been affected by someone else’s gambling. It can help family members or friends to support someone with their gambling recovery, but it can also provide them with self-care support during this challenging time.
Trained gambling counsellors monitor these emails from 9 am to 5 pm Monday to Friday and will usually reply within 1 business day.
Not sure this is the right type of support?
There are many ways to get help. Everyone’s different, so it’s really important for each person to find the right support for them. Different approaches may work better for different people. We’re here to help people choose the type of support that suits them best.
Explore our other support and counselling available:
- Gambling helpline
- Ongoing gambling counselling
- Financial counselling
- Online chat
- SMS support
- Online forums
To find out more about how support and counselling can help family members and friends like you, see our information on Seeking Support.
Do you want more help?
If you or someone close to you would like to talk to someone, you can start an online chat with us or call the Gambling Helpline on 1800 858 858. It’s free confidential, and available 24 hours a day, 7 days a week.
Do you want more help?
If you or someone close to you would like to talk to someone, you can start an online chat with us or call the Gambling Helpline on 1800 858 858. It’s free confidential, and available 24 hours a day, 7 days a week.
Support isn’t just for people who gamble. It’s also here for family and friends like you, to help you cope and look after yourself. If you’d also like to learn more about ways you can support your loved one to change their gambling, visit our section on Taking Action.
Do you want more help?
If you or someone close to you would like to talk to someone, you can start an online chat with us or call the Gambling Helpline on 1800 858 858. It’s free confidential, and available 24 hours a day, 7 days a week.
Support isn’t just for people who gamble. It’s also here for family and friends like you, to help you cope and look after yourself. If you’d also like to learn more about ways you can support your loved one to change their gambling, visit our section on Taking Action.
