Gambling Help NSW is a free, confidential service that assists gamblers and their families in NSW and operates in over 200 locations across the state. It includes a range of therapeutic and financial counselling and support services that can be accessed by phone, online and face-to-face. All services are free and confidential.
Gambling Help services in NSW
Gambling Help NSW provides a range of counselling and support services. In addition to gambling counselling, support services include financial counselling, legal support, CALD and Aboriginal-specific support and women’s counselling.
Gambling Help NSW is:
- Free and confidential
- Available face-to-face, via telephone or videoconference
- Available in over 40 languages
- A source of useful information and strategies to reduce or stop gambling or assist your loved one
- Able to support you through the counselling process and self-exclusion from gambling venues
For support in your preferred language, you can contact the Multicultural Problem Gambling Service on 1800 856 800 or visit the Gambling Help NSW website for a list of culturally specific gambling counselling providers.
Aboriginal people can access free advice and help on 1800 752 948. Support is also available from Warruwi Gambling Help and Aboriginal counsellors. For more information visit the Warruwi Gambling Help page.
Legal help is also available to anyone who has a legal issue as a result of gambling. The NSW legal help team can provide free legal advice for gambling related matters or can take on your case. You can make an appointment for a phone or face-to-face consultation by contacting Wesley Community Legal Service by phone on 0429 552 733 or email at Legalhelp@wesleymission.org.au.
Gambling Help services are funded by the Responsible Gambling Fund on behalf of the NSW Government.
Bar yourself from a venue (self-exclusion)
Self-exclusion is a program that enables people to bar themselves from entering hotels, clubs and casinos in NSW or just the gaming areas of the nominated venue/s. It is a requirement that all NSW venue operators have a self-exclusion program.
You do not need to approach a venue directly to enter into a self-exclusion agreement. For support with the self-exclusion process, you can speak to a Gambling Help counsellor near you. To locate a counsellor, visit the Gambling Help website.
In addition, Clubs NSW operates the ClubSAFE multi venue self-exclusion system on behalf of clubs and hotels in NSW. You enter the program through your local Gambling Help service or by visiting your local venue. More information can be found on the Clubs NSW website.