Gamblers Help counselling services are available in major regional offices throughout Tasmania. Services are free and confidential and open to anyone concerned about a gambling problem.
The Tasmanian Gamblers Help network provides a range of free services for people affected by gambling. The services provided include:
- Professional, confidential counselling for people who have a gambling issue
- Counselling including facilitated support groups for people with a gambling issue and their family and friends
- Financial counselling to help people with gambling-related money problems
- Delivery of the Tasmanian Gambling Exclusion Scheme including self-exclusions and venue bans.
Anybody affected by gambling (your own gambling or someone else's), can call:
Gambling Helpline Tasmania: 1800 858 858, 24 hours a day, 7 days a week
The Helpline can give you contact details for the nearest Gamblers Help counsellor and other support services. Calls to the Helpline are free from landlines, and won't be listed on your phone bill (though may be listed on mobile bills).
Support, information and counselling services are available 24 hours a day, 7 days a week. To speak to a professional immediately, you can:
Call Gambling Helpline Tasmania 1800 858 858.
Gambling services in Tasmania
Gamblers Help counselling services are available in major regional offices throughout Tasmania via:
- Anglicare Tasmania on 1800 243 232 or Relationships Australia Tasmania on 1300 364 277.
- Anglicare Tasmania also offers free online discussions with qualified financial counsellors through an online chat service.
Administration of the Tasmanian Gambling Exclusion Scheme (TGES) is centralised at the Department of Treasury and Finance. People can be excluded in a number of different ways:
- Self-exclusion – where a person excludes themselves from a venue or specific gambling activity. This is organised through a Gamblers Help counsellor. Contact either Relationships Australia 1300 364 277 or Anglicare 1800 243 232
- Venue operator exclusion – where the licensee of a venue excludes a person where they believe that the person’s behaviour is affecting their own welfare or the welfare of others.
- Third party exclusion – where a person with a close personal interest in the welfare of another person applies to the Tasmanian Gaming Commission for that person to be excluded.
- Self-exclusion from internet-based gambling – where a person experiencing a gambling problem through an internet-based gambling site excludes themselves on-line or by speaking with a Gamblers Help counsellor.
For further details see the Tasmanian Gambling Exclusion Scheme.
Note: People who breach their self-exclusion in any venue in Tasmania are subject to a penalty. The penalty cannot exceed 20 Units and 1 unit = $130. The patron however, is entitled to take their winnings.