Article support and counselling 2
Series: Support and counselling options

How gambling online chat can help

2 min read

This article is being personalised for someone supporting someone else with a lived experience of gambling. If that is not you, can always change the audience type below:

I am here because:
Of my own gambling I am supporting others I am a professional

Would you like support for your gambling using online chat?

Our live online chat is an excellent option for people taking their first step in seeking support for their gambling. If speaking to a counsellor face-to-face seems intimidating, you might find it easier to talk online instead.

Gambling Help Online provides anonymous, free, and confidential online chat. People can chat live with a professional counsellor 24 hours a day, 7 days a week. This service is available to support anyone affected by their own or someone else’s gambling.

Would your family member or friend like support for their gambling using online chat?

Our live online chat is an excellent option for people taking their first step in seeking support for their gambling. If speaking to a counsellor face-to-face seems intimidating to your family member or friend, they might find it easier to talk online instead.

Gambling Help Online provides anonymous, free, and confidential online chat. People can chat live with a professional counsellor 24 hours a day, 7 days a week. This service is available to support anyone affected by their own or someone else’s gambling, including family members or friends like you. It can help you to support someone with their gambling recovery, but it can also provide you with self-care support during this challenging time.

Would someone like support for their gambling using online chat?

Our live online chat is an excellent option for people taking their first step in seeking support for their gambling. If speaking to a counsellor face-to-face seems intimidating to the person you’re working with, they might find it easier to talk online instead.

Gambling Help Online provides anonymous, free, and confidential online chat. People can chat live with a professional counsellor 24 hours a day, 7 days a week. This service is available to support anyone affected by their own or someone else’s gambling, including professionals like you. It’s also available for family members and friends who have been affected by someone else’s gambling. It can help family members or friends to support someone with their gambling recovery, but it can also provide them with self-care support during this challenging time.

Online chat is convenient and flexible. People can start a session anywhere, anytime.

"Quicker, easier, immediate, felt comfortable. Convenient as I have a computer." - Anonymous

“I wanted to put an end to my online gambling habit. I felt more comfortable chatting to someone online, rather than on the phone." - Anonymous

Our online chat counsellors understand that typed conversations have the possibility of being misinterpreted, that people may not have had the opportunity to explain their feelings fully, and that the speed of typing can get them out of sync with each other. We encourage people using this service to let their counsellor know anytime they feel this may be the case.

Start a live chat session

Not sure this is the right type of support?

There are many ways to get help. Everyone’s different, so it’s really important for each person to find the right support for them. Different approaches may work better for different people. We’re here to help people choose the type of support that suits them best.

Take a look at the other types of support and counselling that are available:

To learn more about how support and counselling can help people who are struggling with their gambling, see our information on Seeking Support.

Do you want more help?

To learn more about how support or counselling can help, you can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week. These services are available to support anyone affected by gambling harm, including family members or friends.

Do you want more help?

To learn more about how support or counselling can help, you or your family member or friend can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week.

These services are available to support anyone affected by gambling harm, including family members or friends like you. It’s not only the person who gambles that can be affected, but the people close to them too. It’s important to take care of yourself when you’re supporting someone else. Check out the family and friends section in our peer support community to connect with people who understand.

Do you want more help?

To learn more about gambling, you or the person you’re working with can start an online chat with us or call the Gambling Helpline on 1800 858 858 – free, confidential, 24 hours a day, 7 days a week.

These services are available to support anyone affected by gambling harm, including family members, friends, and professionals like you. It can be hard for professionals to support people with gambling issues. To learn more about how you can help, go to our section on How Professionals Can Help.

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